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How Dare They Go To Work
By William May
Published: 04/20/20 Topics: Covid-19 Virus, Family, Gratitude, Health Comments: 0
Really, who the hell do they think they are?
Awakening early every morning, or even in the middle of the night. After too little sleep and too much stress, trudging to a job they love, although they admit it is difficult to love right now. How dare they go to work?
They will often spend 12-hours shifts or much longer and for days on end. Not one day off, not a moment to spend on personal things. No time with family or friends. How do they dare do that to themselves?
Some are paid very well, some paid adequately and others earn far too little. Most will receive nothing extra for the insurmountable obstacles they confront. How do they dare to work at all when others would not?
And yet, they persevere and get up and go to a job they know will be very frustrating. They know it is also rewarding, but that it will not feel that way every day. They do not dare to think about relief, at least not yet.
At the job, they will toil hour after hour, often with no time to eat or take a break. Squeezing in a bathroom break is necessary, but even that feels like wasting time. They will be confronted with thing after thing to do. Work upon work. No rest for the weary.
There will be a non-stop demand to do the difficult, the impossible and even the frightening. They won't feel up to the task all the time, but they will step up to the tasks every time. How dare they do that to themselves?
They see weeks of challenge ahead, maybe months, maybe years. They refuse to look for the finish line, because every champion runner puts one foot ahead of the other knowing it’s the only way to finish. They think about quitting, but only rarely, because quitting would make it more difficult for others. They dare not let anyone down.
As the world begins to show its gratitude for these wonderful human beings, they will still feel inadequate, because the mission is so huge and for now seemingly impossible. How dare they believe they can make it better?
These people are not necessarily glib with their words. They have no time for pontificating. They have no time to complain. They do not seek glory or even recognition. They would not dare direct any attention to themselves.
Every one of them knows the risk of physical illness, mental duress, financial hardships and family stress. They know these things, so how do they continue on? Would anyone else dare?
They dare because the task is at hand. The challenge is now. They dare not wait. They dare not fail. They will not let that happen, no matter how long it takes and no matter the personal cost. How dare they believe they are life givers?
Doctors, nurses, caregivers, counselors, therapists, pharmacists, ambulance drivers, EMTs, first-responders, administrators, janitors and every employee at every hospital, all dare to come to work - and we must all be so grateful that they do.
These people dare because they are different than most of us. Very different. Most dreamt of their career as a calling. They have always known it would be difficult, but they never dared to think it would be like this. But they did know that they could and would act in ways the rest of us cannot promise. They dare to go to work because they saves lives.
Whether you believe in God or you do not, whether you can donate to their cause or not, whether you have suffered from illness or not, it is now time to give thanks that somehow there are people like them in the world.
It is time thank them for dedication that is immense, commitment that is astounding, and for courage that is unending. How dare they?
Author: William May, Plumbob Publishing
Blog #: 0743 – 04/20/20
Clean, Wipe, Soak, Scrub, Brush, Scour, Polish
By Ron Lee
Published: 04/18/20 Topics: Covid-19 Virus, Housekeeping, Property Management Comments: 0
How to Clean and Sanitize Vacation Rental Homes
Since our first office opened in 1964, we have been rigorously cleaning and sanitizing properties for decades. This is nothing new to us. In fact, our homes are cleaned to a degree higher than most people have at home. It has always been our commitment to have every home safe and ready for guest arrival.
Get a Real Getaway
If you need a vacation, holiday escape, spring break, fresh air and time alone, vacation rentals are the best option. Bring kids or not. Bring the family or just your spouse. Most homes are free-standing, so you can avoid crowds. Even in our condos, the homes are open corridor, so there is no need to pass through common areas, like lobbies and dark hallways.
When Guests Depart
After guests depart, housekeepers arrive at every home to clean, wipe, soak, scrub, brush, scour, mop and polish bathrooms, kitchens, bedrooms, common spaces and even decks and patios, linens, towels and surfaces. Hot tubs are disinfected. This entire process - called "out Clean" - takes many hours. Then homes are spot checked by managers to ensure good work. When departing, all staff members use bleach rags, so that even the door knob and key-safe are sanitized. Wow!
Sanitation Cleaning Products
We use a variety of products to clean, disinfect and sanitize. All are approved for high health standards. We still use bleach for some areas because it is still the gold standard for killing every kind of bug. In fact, if you enter a home immediately after housekeepers depart, for a few minutes you may detect a slight cleaning smell. That is your assurance of sanitization.
Bathroom Super Scrub
Cleaning bathrooms is not a fun task, but we carefully clean all sinks, mirrors, toilets, drawers, bathtubs and shower enclosures until they sparkle. But they have also been sprayed and later wiped with disinfectant. Soiled and unsoiled towels are removed before cleaning starts to avoid cross contamination. This is a hands-and-knees job, but housekeepers pride themselves on meticulous cleaning.
Proper Wipe Downs
You might think that spraying and wiping surfaces with disinfectant is sufficient, but it is not. Instead, disinfectant must be left on surfaces for a period of time before it is wiped away. This gives time for the liquid to kill all the germs.
- Door knobs inside and outside.
- Window switches.
- Light switches and sockets.
- Lamp switches.
- Cupboard doors and surfaces.
- Table tops including night stands.
- Appliances - top and sides.
- Counter tops.
- Reachable walls.
- Outdoor furniture.
- Stairs and deck handrails.
- Toasters and coffee makers.
- TV and other remote controls.
- Stereos and computers.
- Door bells and key safes.
- Toys and board games.
- Pet toys and blankets.
- And more.
Vacuuming, Mopping, Sweeping
Are you ever tempted to do floors fast? By slowing down the process and covering every floor surface carefully, dirt, grime and germs are removed. We keep equipment new and well maintained to get the best results. Housekeepers are never limited to cleaning hours. Instead, they are encouraged to take all the time they need to do the job right.
Kitchens and Dining Rooms
Kitchens get splattered on, baked in and used heavily. It is a big job, but to get kitchens spic-and-span is essential, from the stove to oven to refrigerator, but also microwaves, cupboards, fans and light fixtures. Cleaned inside and out. You will notice we remove condiments, such as ketchup and mustard left from prior guests, because leaving open containers violates health standards. You'll have to bring your own, but you'll know they are new and fresh.
Hot Tubs and Spas
Every hot tub is completely disinfected after each booking by trained staff members. Sand or debris is removed, filters are inspected, and chemicals are adjusted. In addition, the hot tub cove, top and side surfaces are disinfected. If you arrive to a tub that is not yet fully heated, please wait because we had to empty and refill it. Takes time to reheat.
Towels and Linens
Washing and drying linens and towels is an obvious step, be we wall all of them, even if a bed does not appear to have been slept in. They are transported to the washer-dryer using rubber gloves and laundry bags, and they are returned to beds in baskets to avoid cross contamination. Along with quality detergent, additional disinfectant is added to all washing to ensure germs are eradicated.
In addition to our rigorous out-clean, homes receive deep cleans regularly to cover hard to access areas, including heating ducts, cupboard sides and ceilings, high surfaces, fans, carpets and more. This takes many hours, and ensures the cleanest possible property.
When Guests Depart
You may notice that we do NOT as guests to do laundry or to remove linens and towels to the laundry area. We do it all to ensure that every textile has been washed and cleaned properly without dragging it through the house.
Call Us Quick: 206-504-2744
If at any time during your stay, if you find any issue, call our 24-7-365 day phone number for assistance. If necessary, our staff will happily come to the property to ensure all is right. And if you want daily cleaning, we can arrange that too, for a small additional fee.
Avoid Crowds, Stay in a Private, Vacation Home!
Year round, in every season, and no matter what is happening in the rest of the world, vacation rentals offer a respite from the rate race, a chance to get away and to enjoy a sparkling clean, sanitized home.
Author: Ron Lee, Vortex Managers
Blog #: 0742 – 04/18/20
YourShare Launches Program for Timeshare Resort Vacation Rental Mastery
By Kate Quinn
Published: 10/29/19 Topics: Comments: 0
Vortex Managers, has announced the formation of a new program for struggling timeshare resorts that helps them rent out unused weeks. The "Yourshare" program helps resorts get their fair share of the fast growing vacation rental market.
It combines savvy vacation rental executives, along with revolutionary software that solves the puzzle of how to promote timeshare units into the vacation rental website channels as well as hotel channels. Plus it provides local and regional advertising that no other management firm provides, all without upfront costs or ongoing fees to the resort.
Every timeshare magazine, website and conference includes extensive discussion and diagnosis of why timeshare resorts are struggling.
After the rapid development of resorts starting four decades ago, the properties now suffer what the industry summarizes as "Aging Properties and Aging Owners" notes William May, the YourShare leader who heads up the program..
Owners who purchases shares long ago have grown older, often on fixed incomes, they travel less and may even be unable to travel to the property they once adored. All the while older properties require escalating maintenance and operating costs, far greater than inflation. With no way to offset their costs, owners are giving away shares but even that often proves impossible. So they are stuck.
In resorts, many unit sit vacant many nights of the year. Some resorts have tried to dent the vacation rental industry and some large timeshare management firms profess to be in the rental business.
"Unfortunately, most resorts don't know how to do it and the timeshare managers have not invested as heavily as they should to master rentals, " Says Penny Taylor, of Yourshare. "They were caught napping while vacation rentals stole their consumers."
"By charging large monthly flat fees to resorts, timeshare managers lack the motivation to do every possible thing they can to secure rentals." observers May, "They have sat on their hands while the vacation rental industry has taken away their visitors.".
Some management firms own all or parts of timeshare exchanges so taking rentals is not in their best interest. When they do attempt to compete in vacation rentals they often advertise only to the hotel channels, while ignoring the vacation rental market which is growing much faster.
On the other hand Vortex, which operates the Goldener Inns and Sunspot Vacation Rentals networks grew up in a very different world. "In Vacation Rentals, managers work on a commission only basis, so we only make money when the owner clients do." says Penny Taylor, "We have to perform and get results for owners or else. That means we can never rest. "
There are timeshare advertising websites but they seldom produce much income for several reason. First they can not compete with the giants and never create sufficient visibility. They ignore regional and even local marketing because its expensive. And they brand themselves as timeshares which is not attractive to many guests in the vacation rental market.
Instead, the Yourshare program partners with all the giant websites to make properties ubiquitous to consumers. The resort handles the property like always, and Yourshare does the advertising, reservations and guest coordination.
The program creates regional and even local central reservation websites, and even new websites for resorts, so they can be personal and local as well as global. They are not promoted as timeshares but as :"vacation rentals" which is of course accurate.
"Dovetailing timeshares into the vacation rental system, proved more complicated than would be imagined," said "Salman Arshad, chief web software architect at Vortex managers on the YourShare project. At a vacation rental every date is available unless the owner blocks it off, but in timeshares no dates are available unless an owner opens the dates. They are backward.
"We operate in numerous markets with free-standing homes, or condos inside buildings and even other specialty lodging places including guest ranches." added Arshad. "So operating a system that handles both methods proved complicated, but we solved the riddle."
Vortex employs its own inhouse software staff, and re-engineered its HelpBookme.com systems to allow timeshare condos to be easily marketed into both the vacation rental channels as well as hotel channels. "We are the only people who have it" notes Taylor, "We put every home on AirBnB, VRBO, and hundreds of other websites."
Yourshare launched quietly in 2018 as an Owner Direct website, contracting directly with share owners and selling their dates to the public. "Frankly, the consumers see no difference. If marketed properly, to them a timeshare is just another nice vacation home," notes Taylor. "In fact, timeshare resorts are usually well kept up, in good locations, pleasant staff and with plenty of amenities."
The timeshare industry's big mistake is that they ignored vacation rentals, and its too late for most to catchup unless they have help from seasoned vacation rental pros.
The Yourshare concept came about over some time. "At first we offered our services directly to the resort, but they never responded, and all while the "Aging properties and aging owners" problem was biting them.
Within a year we were procuring more nightly rentals than the onsite manager, and producing more income to owners. "We approached another resort, again without response, so we launched there too as Owner Direct."
"Recently a competing resort in that community called and said, 'Hey we would like to get some of that money' so now we are working directly with them and with good results." said May. Their onsite management team were well seasoned and anxious to have a plug and play system like Yourshare.
Yourshare re-built that resort's website, advertised them on hundreds of website and even created Dynamic Range Photos, 3D tours, floor plans, printed materials and other tools that have proven to be so effective in the vacation rental lodging business. It was done in very quickly.
After perfecting the entire Yourshare process, the company is now expanding geographically and has launched its services nationwide. "We like to work for resorts who recognize they need help, but we are also happy to work directly with owners if asked. So if the resort board doesn't ask us, we go in and help owners anyway."
"Best of all," said Taylor, "Vacation Renting brings in more visitors to each Resort and every one of those visitors are potential timeshare buyers." In the long run, that could be the biggest benefits to legacy resorts.
YourShare.biz is operated by Vortex Managers headquartered in Seattle, WA. Along with its affiliate Sunspot Vacation Rentals and Goldener Inns networks, YourShare offers vacation rental booking, advertising, marketing and reservations to timeshare resorts looking to increase their income without upfront costs or ongoing fees. For more information, call YourShare at 818-922-8292. See owner details at www.YourShare.biz and other resorts at RentYourShare.biz.
Author: Kate Quinn, YourShare
Blog #: 0713 – 10/29/19
OutlookOkanogan.com a new Vacation Rental Management Business.
By Elizabeth Rogers
Published: 07/09/18 Topics: Goldener Inns, Sunspots Vacation Rentals, Vacation Rentals, Vortex Managers Comments: 0
With the growth of Vacation Rentals around the world, a new company named "Outlook Okanogan" was started in June by long time valley residents and lodging experts Clyde and Sandy Andrews of Oroville.
"Although we have been operating the Camaray Motel for years, we frequently stay in vacation rental homes when we travel personally. We can see that many second home owners in the Okanogan Valley need reliable local management to safely rent their homes for profit." says Clyde.
The new business is located in Oroville and offers staff and services throughout the entire valley including, Omak, Oroville, Okanogan, Tonasket, and down to Brewster. The new website is OutlookOkanogan.com
Guests will find a wide variety of cabins, condos and homes advertised on OutlookOkanogan.com including rentals all over the Northwest from rental partners. The website features many large photos, 360 degree panoramas and even three dimensional tours that allow guests to virtually walk through a home before booking.
Outlook Okanogan has partnered with the Vortex Organization, a back office service company, that allows them to combine global advertising, stunning photography, world class website, reservations and 24/7 customer service..
Sandy notes, "Most local managers try to do it all themselves and property owners fail to earn sufficient income. With Vortex we can offer owners maximum income, with minimum fuss. We do it all."
Unlike most managers, Outlook Okanogan offers services a-la-carte so owners can choose from their Full-House full service program, or pick and choose the services they want such as hospitality grade housekeeping, world wide advertising, home watch and guest services.
Outlook Okanogan programs are on a flex-fee basis so that owners only pay for what they want. The company even has booking only services for owners who already do their own rentals, often from afar.
Clyde and Sandy, originally from Portland and Centralia respectively, have been valley residents for 10 years, and in the hospitality industry for decades. They also provide extra bookings and marketing to local inns, resorts and hotels usually with no up-front cost and payment is fully contingent meaning all properties only pay when the new company makes them money.
"Every one wants to make money, but safety is first which is why having professionals like Clyde and Sandy onsite is crucial to operating a vacation rental home safely." Said Penny Taylor a Vortex Partner.
" There is really no other rental organization that can match our flex-fee prices along with our commitment to take very attentive care of their homes' said Clyde. "We even have home-minder services for second home owners who do not want to rent."
OutlookOkanogan allows guests from around the state or around the world to discover a most prized destination in Washington. Whether it be a romantic getaway or a family outing with your loved ones, customers can now book instantly online with great rates and friendly service.
To book online, go to OutlookOkanogan.com or call 509-846-7900, open every day of the year. Owners are invited to call for free market evaluation of their property.
Author: Elizabeth Rogers – Public Relations, MayPartners.com
Blog #: 0593 – 07/09/18
By Libby Rogers
Published: 04/22/18 Topics: Hood Canal, Timeshares, Vacation, Vacation Rentals Comments: 0
Yourshare.biz which offers resort and owner direct vacation rental bookings for timeshare properties announced today that it has opened a new website for the Blue Heron Condos on Washington State's pristine Hood Canal. Read more Leave comments
By Ron Lee
Published: 06/01/12 Topics: Government Comments: 0
Tourism is a clean, responsible industry that brings in visitors anxious to shop, attend events, tour attractions, rent lodging, and pay the taxes that go with them. So why do local government officials want to drive away vacation rentals and turn away the easy spending guests who want them? Read more Leave comments
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